Returns & Exchanges

Brandon Blackwood offers a 14-day return window for all eligible handbags and accessories, provided items are in their original condition with all protective packaging intact. Please note that certain limited-edition collaborations and sale items are considered final sale.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your items in the original Brandon Blackwood dust bag and shipping box, ensuring all original tags and hardware protectors are attached.

  • 3.
    Ship the Item

    Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.

  • 4.
    Processing & Refund

    Once our warehouse team inspects and approves the return, your refund will be issued to the original payment method within 7-10 business days.